Privacy Policy

At The Sugar Room, which is a salon of sugaring in Boston, we guarantee complete confidentiality in the handling of our clients’ personal information. To this end, we have instituted policies to govern the collection of personal data and to ensure its safety. We are committed to our guests’ privacy and use a cookie-based website that requires their agreement to our terms and conditions upon every visit. Answer the following questionnaire to learn about our privacy practices.

What information do we collect from visitors to our website?

We collect information about the device used to navigate our website, including geographic location, IP address, browser details, referral sources, and operating system.
We collect transaction details, including payment information for bookings, cancellations, refunds, and any other transactions conducted with The Sugar Room.
If provided, we collect information from registration on our website, including email addresses, phone numbers, and physical addresses.
We may collect additional details when you subscribe to our services.

Note

We never share, store, or transmit credit/debit card information or other personal details to third parties.

Cookie Policy

We use cookies to store identifiers sent by our web server to a user’s browser, enabling the server to recognize and track the user. We use persistent and session cookies, with the latter deleted upon closing the browser and the former requiring manual deletion. We use these cookies to track user navigation and record revisits to enhance user experience. Google Analytics collects statistical data about our website through stored cookies to assist us in upgrading the website and user experience.

Use of Personal Information

We collect personal information for the following purposes:

To improve user experience
To allocate resources
To facilitate navigation
To issue invoices and payment details
To collect payments
To send emails notifying clients of new products, services, and newsletters
To analyze inquiries and feedback
To prevent third-party preference
To verify mutual authorizations in terms and conditions

We are committed to the confidentiality and safety of our clients’ information and do not share or transmit any data without mutual consent. Payment service providers handle all transactions, and The Sugar Room does not store or share credit/debit card information.

Data Disclosure

We may disclose clients’ personal information to our team members, subcontractors, and officials to enhance security standards.

However, we will only do so in the following circumstances:

When required by law
During legal proceedings
To protect legal rights
To prevent credit card risk and fraud
To comply with requests from courts and other authorities

Privacy Policy Changes

We may update our privacy policy periodically, and clients are encouraged to regularly check our website for changes. Clients should also update any personal information on our website when it changes.